Privacy Policy

HEALPROPASK55 (OPC) PVT LTD ("Dawaiwalalko", "we", "us") operates this website to sell medicines and healthcare products online. This policy explains what personal data we collect, why we collect it, and how we protect it.

We collect information you provide directly, including:

• Account details — name, email address, and password (stored as a secure hash).
• Delivery addresses and phone numbers used for order fulfilment.
• Order history, cart contents, and wishlist items.
• Payment confirmation data from our payment partner, Razorpay — we never store your card details.

• To process and deliver your orders, including handing your delivery address to our logistics partner.
• To send order confirmations, delivery updates, and support responses.
• To verify prescriptions where required by law for prescription-only medicines.
• To improve our catalogue, pricing, and delivery coverage.

All payments are processed by Razorpay, a licensed payment aggregator. We never receive or store your full card number, CVV, or net-banking credentials — these are handled entirely within Razorpay's secure, PCI-DSS compliant systems.

We share only what is necessary to fulfil your order: your delivery address and phone number with our logistics partner, and payment details with Razorpay. We do not sell your personal data to third parties.

You can view and update your saved addresses and profile from your account settings at any time. To request deletion of your account or data, contact us using the details below.

Questions about this policy can be sent to heal@dawaiwalalko.in or by phone at +91 522 335 7740.